Nov 1, 2023
In this podcast episode titled "Managing Compliance and Challenges in Assisted Living: Insights from a Veteran Executive Director," we hear from Catherine Milligan, a seasoned executive director with extensive experience at Park of the Palms, an assisted living facility. Milligan delves into the intricate world of compliance operations and the distinct challenges encountered within the industry. Her insights underscore the significance of sincere care, effective communication, and relationship-building. Moreover, Milligan sheds light on the far-reaching impact of regulatory measures, the advantages and demands of an ECC license, the accessibility of third-party providers in rural settings, and the repercussions of natural disasters like hurricanes and the COVID-19 pandemic. Join us as we gain invaluable wisdom from a true industry veteran.