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Avoiding Lawsuits in Assisted Living: Insurance Truths Every ALF Operator Needs to Hear with Shelagh Grubb

Jul 22, 2025

Insurance might not be the sexiest topic—but lawsuits definitely get your attention.

 

In this episode of the ALF Boss Podcast, Pascal sits down with longtime friend and industry expert Shelagh Grubb of Plastridge Insurance to talk about the real risks assisted living facilities face—and what you can actually do to protect yourself.

Shelagh breaks down:

  • The most common lawsuits in ALFs (and how to avoid them)

  • Why taking in residents needing a higher level of care is dangerous

  • The truth about “cheap” insurance that leaves you uncovered

  • Why documentation and family communication are everything

  • What to do the moment you receive a records request or lawsuit

We also talk about mindset, leadership, and the emotional punch of getting served—and how to move forward with confidence.

💡 Whether you’re a new ALF owner or a veteran admin, this episode is packed with insight you can’t afford to ignore.

🎧 Listen now: https://alfboss.com/podcast/